Imran Yaqoob
Transaction & Relationship Banking Officer
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About
Experienced Banking Professional with 10+ years of expertise in Transaction Banking, Employee Banking, and Corporate Relationship Management. Proven ability to manage corporate accounts, streamline onboarding processes, and coordinate compliance requirements efficiently. Strong background in delivering high-quality client service, resolving operational issues, and maintaining long-term corporate relationships.
Seeking a challenging role in Transaction Banking, Operations, or Relationship Management within a leading financial institution.
Experience
Transaction & Relationship Banking Officer at Habib Bank Limited (HBL) (2014 – Present)
- Managed complete corporate account lifecycle including onboarding, documentation, and compliance verification.
- Ensured smooth coordination with operations and compliance teams for account activation and issue resolution.
- Maintained and strengthened relationships with corporate clients, ensuring high satisfaction levels.
- Handled cheque book and debit card issuance with proper tracking and delivery confirmation.
- Conducted merchant onboarding and POS verification to support business growth.
- Resolved critical client issues related to transactions, delays, and account blocks efficiently.
- Prepared reports and insights for management to improve operational efficiency.
- Managed ATM card dispatch and coordination across multiple branches.
Relationship Officer – Consumer Banking at Faysal Bank Limited (2019 – 2019)
- Developed and maintained client relationships while offering tailored banking solutions.
- Facilitated employee banking services including salary account onboarding.
- Managed credit card and loan documentation ensuring accuracy and completeness.
- Coordinated with internal teams for approvals and timely processing.
- Resolved customer complaints and improved service experience.
- Conducted follow-ups to achieve sales and service targets.
Education
MBA in Marketing – Minhaj University Lahore
B.Com in IT – University of the Punjab
I.Com – BISE Lahore
SSC in Science – FBISE