Inza Khan
Administrative Manager | Operations Coordinator | Supply Chain Graduate
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About
Detail-oriented Administrative and Operations professional pursuing a Bachelor of Business Administration with a specialization in Supply Chain Management. Experienced in administrative operations, customer service, team coordination, documentation management, and office supervision. Proven ability to improve operational efficiency, maintain accurate records, and support organizational objectives.
Strong communication, leadership, and problem-solving skills developed through experience in banking, customer support, and administrative management environments.
Experience
Assistant Supervisor at FLP Organization (2025-08 – Present)
- Supervise daily administrative and operational activities.
- Coordinate staff schedules, attendance, and reporting processes.
- Monitor workflow efficiency and ensure compliance with organizational standards.
- Resolve workplace issues and support team productivity.
- Prepare operational reports and maintain documentation.
- Demonstrate leadership and effective team management skills.
Utility Specialist at US-Based Call Center (2024-01 – 2025-05)
- Assisted U.S. customers regarding electricity, gas, water, and utility services.
- Managed inbound and outbound customer interactions.
- Resolved billing issues and account inquiries.
- Provided accurate information regarding service plans and account management.
- Maintained high levels of customer satisfaction.
- Developed strong communication and problem-solving skills.
Banking Intern at Askari Bank Limited (2025-06 – 2025-08)
- Assisted with banking documentation and operational procedures.
- Supported compliance and record management activities.
- Worked with financial data and transaction processing.
- Learned banking operations, risk management, and customer service procedures.
- Collaborated with staff to improve workflow efficiency.
Education
Bachelor of Business Administration (BBA) in Supply Chain Management – National University of Modern Languages (NUML) (2022-09 – 2026-06)
Intermediate in Commerce (I.Com) in Accounts & Finance – Government College (2020-08 – 2022-04)
