Iram Iftikhar

Motivated B.Com (Hons.) graduate with experience in customer relations and client services. Passionate about Digital Marketing, Social Media Marketing, Content Creation, and Brand Management. Strong communication and relationship-building skills with a keen interest in the fashion and retail industry. Currently enhancing professional skills through digital marketing training and practical learning.

Customer Service Relationship Officer — Intern - The Bank of Punjab - Lahore

(2022-06 - 2022-12)

• Handled customer calls and emails, resolving inquiries and service issues promptly.
• Maintained strong client relationships through clear, professional communication.
• Received an Excellence Certificate in Customer Service for outstanding performance.

Bachelor of Commerce (BCOM) Honours - Commerce and Finance - Government College University (GCU) (2018-09 - 2022-06)

Intermediate - FSc Pre-Medical - Government College (2017)

Matriculation - Bio Science - Lahore Grammar School / LDA