Islamic World

Motivated and detail-oriented Bachelor of Commerce (B.Com) undergraduate, with hands-on experience in e-commerce operations, including product listing, online store management, and customer service. Seeking to build a career in the E-commerce or Banking sector, bringing strong organizational skills and a customer-focused approach to deliver reliable results.

eBay Store Management, Virtual Assistant & Customer Service Representative

(2023-10)

• Managed end-to-end product listing on eBay, ensuring accurate titles, descriptions, pricing, and images.
• Handled day-to-day eBay store management, including inventory updates and order processing.
• Worked as a Virtual Assistant, supporting administrative tasks, scheduling, and day-to-day store operations to keep the business running smoothly.
• Served as a Customer Service Representative, responding to buyer inquiries, resolving complaints, and managing returns/refunds professionally.
• Maintained high store performance ratings through timely communication and accurate order fulfillment.

Shopify Product Listings

3 - 6 Months

• Created and uploaded product listings on Shopify, including titles, descriptions, pricing, and images.
• Organized product catalog and categories to improve store navigation and customer experience.
• Ensured listing accuracy and consistency across the store

TikTok Shop Product Listings

1 Year

• Created and uploaded product listings on TikTok Shop, including titles, descriptions, pricing, and images.
• Maintained listing accuracy and kept product catalog updated and organized

Matric Lahore Board - Computer Science - Gov.t Central Model School (2017 - 2019)

Intermediate Lahore Board - I.C.S Physics - Gov.t Science College (2019 - 2021)

B.com (hons) Cont. - University of Management and Technology (2022)