Sr. Software Engineer at Segmatek Solutions (2021-08 – Present)
- Design and implementation of OSS/BSS interface integrations to support service provisioning across core Mobile and Fixed networks, as well as Digital and OTT platforms.
- Analyzed business and technical requirements, translating them into scalable solution architectures aligned with customer and operational needs.
- Drove operational efficiency improvements by introducing automation to reduce fallouts, enhance service reliability, and improve end-user experience.
- Delivered operational reporting and data analysis to provide insights, identify gaps, and recommend process and system improvements.
- Managed resolution of critical operational issues while ensuring adherence to customer SLAs and KPIs to maintain business continuity.
- Planned and executed technical activities including system deployments, product upgrades, certificate renewals, database changes, and application maintenance.
- Designed and delivered custom and out-of-the-box solutions to address unique business requirements and integration challenges.
- Implemented OSS/BSS provisioning solutions using Nokia FlowOne CDPA for end-to-end subscriber lifecycle management.
Software Engineer at Nokia Software/Comptel (2016-05 – 2021-08)
In 2017 Nokia acquired Comptel, moved to Nokia as a permanent employee in January 2018.
- PTCL, Pakistan: Delivered OSS/BSS solution for Fixed network (ADSL/VDSL and GPON) including OTT services.
- Ufone, Pakistan: Design, documentation and integrations of OSS/BSS solution for Mobile network (3G, 4G, Core network, CBS and OTT service)
- Inmarsat, UK: Design, specification and implementation FlowOne CDFF framework for PoC of GX5 based 5th gen satellite service provider.
- STC Kuwait: Requirement gather, Order Flows design and implementation. Operational automation, Report generation and automation.
- Ooredoo Qatar: On-site customer support for UATs and DevOps lead for CRs
- Requirement gathering and customer technical engagements.
- Analysis and Designing products and services to customer needs.
- Functional specification and HLD/LLD documentation.
- Implementing solutions using Java, Catalog, Business service tool, SQL, Shell script.
- Integration with Southbound and Northbound interfaces using Java.
- Interfacing protocols: SOAP, REST, TL1 and custom interfaces.
- Designing and Modeling for services using Catalog Designer to meet workflow requirements.
- Test plans for Service integration testing and Unit Acceptance testing with execution plan
- Deployment plan and activities.
- Customers and partners training.
- Leading developments, review work progress and technical analysis/design.
- Training resources, enabling them to work on propriety technologies.
Software Engineer at Geniteam Solution (2013-06 – 2016-04)
- Unity based gamification solution for interactive education and learning
- Worked on 50+ iOS/Android games using Unity game engine (C#, Javascript)
- iOS Apps development using Objective-C and Xcode.
- Developing core gameplay and architecture.
- Worked on 3D animations and physics.
- Integrating 3rd party plugins for Android and iOS.
- Versioning, Packaging and Releasing builds.
- Leading and Training Resources.
- Client faced communication & requirement gathering.
Teaching Assistant and Lab instructor at FAST-NU, Lahore (2014-01 – 2015-12)
- Teaching Assistant and Lab Instructor for Object Oriented Analysis and Design.
- Teaching Assistant for Compiler Construction.
