Jabbar Anwar
E-commerce Supporter and Graphic Designer
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About
To thrive in a challenging and innovative environment where I can leverage my skills, creativity, and dedication to achieve personal and professional excellence. I aim to contribute to the organization’s success by delivering impactful solutions, fostering collaboration, and continuously enhancing my expertise to meet evolving industry demands.
Experience
E-commerce Supporter and Graphic Designer - Well Stuff industries
(2021 - 2024)
- Delivered outstanding customer support across email, chat, and phone, ensuring prompt and effective resolution of inquiries.
- Designed impactful marketing materials, including social media graphics and email campaigns,
- Enhanced customer satisfaction by 25% through the implementation of streamlined support processes.
- Crafted an email marketing template that boosted open rates by 15% and click-through rates by 10%.
- Spearheaded the redesign of the company website, resulting in a 20% increase in site traffic and a 15% uplift in online sales.
Computer Course
(2013-05 - 2013-08)
Gained foundational skills in MS Office (Word, Excel, PowerPoint), Learned basic internet usage, email communication, Improved typing speed
Merchandiser
(2019-10 - 2020-05)
Managed email, Social media and Alibaba and optimized product listings for e-commerce platforms.
Education
Master of Commerce (M.Com) - University Of Management And Technology, Sialkot Campus, Pakistan (2019-08 - 2021-08)
Bachelor of Commerce (B.Com IT) - University Of Management And Technology, Sialkot Campus, Pakistan (2017-06 - 2019-06)
Intermediate (HSSC) - As A Private (2014-06 - 2016-09)
Matriculation (SSSC) - As A Private (2011-08 - 2013-11)
