Jennifer Esco

Dedicated and dependable Registered Medical Assistant with extensive experience in patient care, surgical support, front office operations, and medical administration. Highly organized and efficient in managing multitasking environments while maintaining excellent patient service and communication. Skilled in EMR systems, patient scheduling, insurance verification, and assisting physicians with clinical and surgical procedures.

Primary Medical Assistant - Jackson Otolaryngology - Montgomery, AL

(2020-01)

Primary Medical Assistant to Dr. Pamela Beams

• Manage patient scheduling efficiently and effectively
• Coordinate patient referrals, scans, and test results within 24 hours
• Assist physician with postoperative patient callbacks and follow-up care
• Maintain patient information within AthenaHealth EMR system
• Verify insurance information and manage VA referral renewals
• Triage patients, obtain vital signs, clean ears, remove sutures, and prepare patients for nasal scoping procedures
• Submit prescriptions per physician orders
• Prepare preoperative charts for surgical procedures
• Sterilize instruments, restock exam rooms, and assist with office inventory management

Patient Registration Specialist - The Center for Pain - Montgomery, AL

(2017-01 - 2020-12)

• Managed front office administrative duties and patient scheduling
• Answered multi-line phone systems and coordinated appointments
• Verified insurance information and collected patient copays
• Maintained patient documentation within electronic medical records
• Assisted with daily patient flow and administrative support

Patient Access Specialist - Baptist Medical Center East - Montgomery, AL

(2015-01 - 2017-12)

• Assisted patients through the check-in and registration process
• Verified insurance coverage and updated patient charts
• Maintained organized medical records and supported administrative operations
• Provided excellent patient service in a fast-paced healthcare environment

Patient Registration Specialist - All Med Physicians - Prattville, AL

(2013-01 - 2015-12)

• Scheduled patient appointments and managed multi-line phone systems
• Verified insurance eligibility and collected patient payments
• Maintained accurate patient filing systems and chart organization
• Assisted with front office administrative duties and patient communication

Medical Assistant Diploma - Virginia College (2011-12)