Muhammad Asif
Team Lead | Medical Billing | Revenue Cycle Management | Accounts Receivable
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About
Experienced Team Lead with nearly 10 years of experience in U.S. healthcare revenue cycle management, medical billing, claims processing, insurance verification and accounts receivable. Currently leading a team of 16 professionals, ensuring operational excellence, quality assurance and KPI achievement. Skilled in eligibility verification, denial management, reimbursement optimisation and stakeholder communication.
Recognised for strong analytical, leadership and problem-solving skills with a commitment to accuracy and continuous improvement.
Experience
Team Lead – Medical Benefits Investigation at Elusa Health (2020-12 – Present)
- Lead and supervise a team of 16 healthcare professionals.
- Monitor productivity, quality and SLA/KPI compliance.
- Verify insurance eligibility, deductibles, co-insurance, out-of-pocket costs, referrals and pre-authorisations.
- Resolve complex benefit and claim issues with insurance providers.
- Coach, mentor and support team members to improve performance.
- Prepare operational reports and coordinate with management on process improvements.
Claims Specialist at MD Vision (2020-05 – 2020-11)
- Processed insurance claims in compliance with payer guidelines.
- Investigated coverage and claim discrepancies.
- Coordinated with healthcare providers and insurers to resolve claim issues.
Accounts Receivable Specialist at ME Billing (2018-12 – 2019-12)
- Managed outstanding AR and followed up on unpaid claims.
- Investigated denials and improved reimbursement turnaround.
- Worked with providers, insurers and patients to resolve billing issues.
E-Care Coordinator at PTCL Contact Centre (2016-01 – 2018-10)
- Delivered customer support through phone and email.
- Resolved customer complaints while consistently meeting KPIs.
Education
M.Sc. in Actuarial Sciences – University of the Punjab (2016 – 2018)
Bachelor of Arts – BZU Multan
