CUSTOMER SUPPORT | CHAT SUPPORT
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Motivated and dependable professional with a Bachelor's degree and 10+ years of experience in editing, communication and office-related work.
Urdu and English communication skills, with basic computer and typing skills. Seeking a customer/chat support role where I can communicate professionally, handle customer queries patiently, learn new systems quickly and contribute positively to the team.
Sub Editor - Islami ki Awaz Newspaper
(2000-01 - 2010-01)
Reviewed and edited written content for accuracy, clarity and consistency; managed article content and layout while meeting deadlines and maintaining attention to detail.
Accountant - Syed Public High School
(2008-01 - 2010-01)
Maintained school banking records and accounts, completed monthly reconciliations, monitored debit-card transactions and reported discrepancies to the line manager.
(2003-01 - 2010-01)
Supported students through clear, patient communication, regular guidance and structured learning.
Bachelor of Arts - BA - University of the Punjab (2002-01 - 2004-12)
Intermediate - Islamia College for Girls (2000-01 - 2002-12)
Matriculation - F.G. Girls High School (1998-01 - 2000-12)
