Joshua Arif

To secure a role in a dynamic company that offers opportunities for professional growth and advancement.

Customer Service Representative (CSR) - Outright - I-10 Islamabad

(2025)

• Handled outbound auto-dial connected calls for a Home Improvements campaign.
• Engaged with potential customers, explained services, and generated interest in offerings.
• Assisted in addressing basic queries and ensuring positive customer interaction.
• Gained hands-on experience with CRM tools and professional call handling.

Business Development & Lead Generation Associate - Vetra Assist

6 Months

• Worked on BD sales and lead generation campaigns.
• Identified and approached potential clients to expand business opportunities.
• Developed understanding of Virtual Assistant (VA) services and workflows.
• Assisted in client communication and business outreach strategies.
• Built strong communication and persuasion skills through sales interaction.

-Appointment setting (csr) at Touchstone Communication currently.

Matriculation - Roots Millennium (2019 - 2021)

Intermediate - Roots International (2021 - 2023)

BS - Media Sciences - SZABIST (2023-09)