Junaid Kamran

To pursue a career in progressive and growing organization there I utilize my skills and achieve my professional goals.

Operation Manager - Dominic Restaurant KL - KL

(2023-11 - 2024-11)

• Responsibility business performance of the restaurant, analyses and plan restaurant sales levels and profitability
• organize marketing activities, such as promotional events and discount schemes
• Prepare reports at the end of the shift/week, including staff control, food control and sales
• Create and execute plans for department sales, profit and staff development
• respond to customer queries and complaints
• meet and greet customers
• organize table reservations and offer advice about menu
• maintain high standards of quality control, hygiene, and health and safety
• check stock levels

Food and beverage Manager - South end club

(2019-05)

• Plan, forecast and execute food and beverage orders
• Process customer complaints patiently
• Plan alternative recipes for customers with special dietary needs
• Check food and beverage supplies and place orders when needed
• Track and order shipments
• Communicate and build strong relationships with vendors
• Adhere to food, health and safety standards
• Plan, hire, train, oversee and manage the members of staff
• Oversee and supervise the welcoming of customers
• always strive towards an exceptional customer experience

Operation Manager - Tipu Sultan Restaurant

(2017-05 - 2019-04)

• Responsibility business performance of the restaurant, analyses and plan restaurant sales levels and profitability
• organize marketing activities, such as promotional events and discount schemes
• Prepare reports at the end of the shift/week, including staff control, food control and sales
• Create and execute plans for department sales, profit and staff development
• Set budgets or agree them with senior management
• plan and coordinate menus
• coordinate the operation of the restaurant during scheduled shifts
• recruit, train, manage and motivate staff

Restaurant General Manager - Burger Lab

(2014-06 - 2017-04)

• Responsibility business performance of the restaurant, analyses and plan restaurant sales levels and profitability
• organize marketing activities, such as promotional events and discount schemes
• Prepare reports at the end of the shift/week, including staff control, food control and sales
• Create and execute plans for department sales, profit and staff development
• respond to customer queries and complaints
• meet and greet customers
• organize table reservations and offer advice about menu
• maintain high standards of quality control, hygiene, and health and safety
• check stock levels

Front Manager - Salt and Pepper Village

(2013-01 - 2014-06)

• Responsible for delegate assignments
• Handling Guest
• Solve Guest problem
• following comments cards and fill in for absent employees
• ensure customers have a pleasant experience in the establishment
• must work long or irregular hours while multitasking and being able to think clearly in emergencies

B.com

I.Com - St. Patrick Govt. College Karachi

Metric - Commerce - Karachi Day High School