Kashif Tufail

Zoho Consultant and Developer with 15 plus years of experience designing and delivering custom business solutions on the Zoho Platform. Specialized in building scalable applications that streamline operations, improve efficiency, and deliver measurable business outcomes. Extensive experience across real estate, healthcare, textiles, retail, and education.

Led the end to end design and implementation of an ERP solution for a textile import business, integrating operations across two countries and significantly improving process visibility and performance. Known for strong problem solving, a client focused mindset, and the ability to translate business requirements into practical, reliable Zoho solutions. Passionate about using Zoho technologies to simplify workflows, reduce operational complexity, and support sustainable business growth.

Founder & Solutions Architect - Halcyon Nexus - Faisalabad, Punjab, Pakistan

(2025-01)

As the Founder & Solutions Architect, I lead the vision, strategy, and technology direction of the company. I am responsible for identifying business challenges and designing tailored, scalable solutions using Zoho's suite of applications and integrations. My role bridges business needs with technical execution, ensuring every solution not only meets client requirements but also enhances efficiency, productivity, and growth.

This role combines entrepreneurship, strategic planning, and technical expertise to deliver impactful business automation and digital transformation solutions.

• Define the company's strategic direction and product/service offerings.
• Architect end-to-end Zoho solutions including CRM, Creator, Books, Inventory, HR, Analytics, and Desk.
• Lead solution design, development, and implementation to optimize business processes.
• Conduct client consultations to understand workflows, pain points, and goals.
• Oversee custom integrations with third-party systems and APIs.
• Ensure quality, scalability, and security of solutions delivered.
• Provide guidance and mentorship to the development team.
• Drive continuous innovation by evaluating new technologies and Zoho features.
• Maintain strong client relationships and ensure successful adoption of solutions.

Zoho Developer & Consultant - Upwork - Faisalabad

(2009-02)

Seasoned Zoho Creator & CRM Developer offering the following services: More than 12 years of industry experience as an executive with a focus on business process development, implementation and management. Throughout my carrier, I have been using and developing in Zoho Platform to solve day-to-day business problems; both short & long term. Besides many other apps, I have single-handedly developed a complete ERP solution for a textile import company using Zoho Creator.

The ERP automates business flow between two offices located in Sweden and Pakistan. "Kashif is so awesome! Very very skilled and understanding even with all the changes/improvements we needed to have. If we can give him 10 starts we would! :)" (see details in my Work History and Feedback section on my Upwork profile)

• Zoho Creator Application Development.
• Zoho CRM Setup (Automation, Custom functions, API, Connections).
• Zoho CRM integration with other Zoho products.
• Zoho CRM integration with Third Party services through API's.

Zoho Consultant & Developer - INFARM - Punjab, Pakistan

(2019-08 - 2024-04)

In charge of developing, maintaining, and enhancing diverse implementations and applications of Zoho Inventory, Zoho Books, and Zoho Creator.

Managing Director - Outso Wearables - Lahore, Pakistan

(2009-11 - 2019-12)

• Strategic Consulting, including business plan & sales strategy development,
• Sourcing, Supplier & Purchase Management, Product Development & Merchandising, Production Monitoring and Quality Assurance.

Technical Manager - Aptamix Ltd - Hemel Hempstead, United Kingdom

(2019-02 - 2019-04)

I'm responsible for Software Production and R&D.

Head of Marketing - Image Garments (Pvt.) Ltd. - Faisalabad, Pakistan

(2006-01 - 2009-12)

• Marketing, Sales, and Merchandising.

Manager Marketing - Introtex International - Faisalabad, Pakistan

(2000-01 - 2005-12)

Worked as Manager Marketing responsible for independently handling customer accounts (communication, quotations, product development and merchandising).

M.Com - Finance - University of the Punjab, Lahore (1996 - 1998)

B.Com - Commerce - Shiblee College of Commerce (1994 - 1996)

F.Sc - Pre-engineering - Government College University, Faisalabad (1992 - 1994)