ASSISTANT MANAGER HRBP at East Gate Industries (2024-03 – Present)
Partner with retail team managing 2400 employees across multiple brands (Bareeze, Minnie Minors, Chinyere, Rang Ja, Fabric Store, The Entertainer)
- Partner with retail team to manage end-to-end hiring of qualified sales staff for shops in line with approved manpower plans.
- Prepare comprehensive summaries on transfers, promotions, new hires, resignations, and commission changes prior to payroll processing.
- Develop and implement Key Performance Indicators (KPIs) to objectively assess staff performance before probation confirmations.
- Design and deliver in-house training programs to ensure employee alignment with company policies and performance standards.
- Collaborate with department heads during the annual appraisal cycle, including calibration sessions to ensure fair and consistent evaluations.
- Create and execute a succession planning framework from scratch to identify and groom high-potential employees.
- Collaborate with Operations to process final settlements in compliance with company policies.
- Prepare, maintain and update organograms for Retail & Corporate functions on quarterly basis.
- Manage HR operations including loans, advances, and leave applications in coordination with the operations team.
- Generate and present monthly HR analytics reports covering turnover, staff fluctuations, and replacement cost analysis to support strategic decisions.
ASSISTANT MANAGER HR at Digital Links (2021-08 – 2024-02)
- Manage end-to-end recruitment for technical and non-technical roles nationwide within defined Turnaround Time (TAT).
- Conducted reference checks and completed onboarding and joining formalities for new hires.
- Designed and implemented orientation and training plans in collaboration with department heads.
- Maintained accurate employee attendance and payroll data in ERP for timely salary processing.
- Execute separation processes, including exit interviews, clearance, and final settlements.
- Regularly updated the organizational structure in alignment with the company grading system.
- Organized weekly training sessions to enhance staff performance and meet business goals.
- Assist in the annual performance appraisal process, facilitating promotions and salary increments.
- Manage employee benefits programs such as health insurance, life insurance, provident fund, and allowances etc.
- Planned and executed employee engagement initiatives to foster a positive work environment.
- Handled employee relations, including policy interpretation, conflict resolution, and disciplinary actions.
- Oversaw the EOBI portal for employee records, coordinating with finance for payment processing.
- Prepared HR reports including manpower planning and turnover analysis for leadership review.
HR EXECUTIVE at Rainbow Cash & Carry (2019-02 – 2021-08)
- Managed the end-to-end recruitment process for branch-level positions.
- Oversaw onboarding and joining formalities, ensuring accurate and timely documentation.
- Maintained and updated employee records in ERP software, including transfers and exits.
- Finalized attendance records and processed payroll, incorporating overtime and deductions.
- Prepared and executed final settlements and exit clearances for departing employees.
- Organized staff in-house training sessions in coordination with management to enhance operational efficiency.
- Supported company-wide HR initiatives to improve staff engagement and workplace culture.
- Monitored and analyzed turnover trends, worked with management to improve turnover.
- Partnered with branch management to resolve employee relations issues and ensure compliance with SOPs.
HR EXECUTIVE at AL-FATAH (2017-06 – 2018-07)
- Managed employee enrollment in biometric systems (Opal, Microsoft Dynamics).
- Coordinated with branch admins for employee transfers, rejoins, leaves, and salary advances.
- Collected and verified attendance data across branches for payroll accuracy.
- Processed monthly payroll and reconciled salaries for all staff categories.
- Prepared final settlements for resigned and terminated employees.
- Prepare salaries of BA's deployed at our stores by receiving attendance from branches.
- Prepare salary of Janitorial staff by receiving attendance from branch admins.
- Updated and maintained EOBI and PESI records.
- Liaised with vendors for food billing and related HR operations.
