Khan Ahmad

I have 5 years' experience in the computer field & provide technical support to teachers, staff, and students for computer-related issues. This could include troubleshooting hardware and software problems, assisting with user accounts, and addressing network connectivity issues. Stay updated on the latest trends, technologies, and best practices in the field of information technology, and apply this knowledge to improve the school's computer systems and operations.

Office Computer Operator - The Rustam Model School & College - Rustam, Mardan (KPK)

(2017-11 - 2019-07)

• Hardware and Software Maintenance: Install, configure, and maintain computer hardware and software, including operating systems, applications, and educational software used by students and teachers.
• Network Management: Set up and manage the school's local area network (LAN) and Wi-Fi connections. Ensure that network resources are accessible, secure, and reliable.
• Troubleshooting: Diagnose and resolve hardware and software issues for students, teachers, and staff. Provide technical support to help users with problems they encounter.
• User Accounts and Permissions: Create and manage user accounts for students, teachers, and staff. Assign appropriate permissions and access levels to ensure data security and privacy.
• Backup and Data Recovery: Implement regular data backup procedures to safeguard important school data. Be prepared to recover lost or corrupted data when necessary.
• Security and Virus Protection: Install and update antivirus software to protect the school's computer systems from malware, viruses, and other security threats.
• Computer Labs and Classrooms: Set up and maintain computer labs and classroom technology, including projectors, interactive whiteboards, and other audio-visual equipment.
• Software Updates: Keep software applications and operating systems up to date with the latest patches and updates.
• Training and Workshops: Provide basic technical training to students, teachers, and staff as needed. Conduct workshops or tutorials on using specific software or technology tools.
• Online Learning Platforms: Assist in the setup and maintenance of online learning platforms and educational websites used for remote or blended learning.
• IT Policies and Guidelines: Help develop and enforce IT policies, guidelines, and best practices for computer and internet usage within the school.
• Collaboration: Collaborate with other IT staff, teachers, administrators, and external vendors to ensure smooth technology integration and operations.
• Budgeting and Procurement: Assist in budget planning for IT-related expenses. Research and recommend hardware and software purchases based on the school's needs.
• Documentation: Maintain documentation of system configurations, troubleshooting procedures, and user guides for common tasks.
• Stay Current: Keep up to date with the latest trends in educational technology and IT advancements to suggest improvements and innovative solutions for the school's technology infrastructure.

Office Computer Operator - The Rustam Model School & College - Rustam, Mardan (KPK)

(2020-11 - 2023-07)

• Hardware and Software Maintenance: Install, configure, and maintain computer hardware and software, including operating systems, applications, and educational software used by students and teachers.
• Network Management: Set up and manage the school's local area network (LAN) and Wi-Fi connections. Ensure that network resources are accessible, secure, and reliable.
• Troubleshooting: Diagnose and resolve hardware and software issues for students, teachers, and staff. Provide technical support to help users with problems they encounter.
• User Accounts and Permissions: Create and manage user accounts for students, teachers, and staff. Assign appropriate permissions and access levels to ensure data security and privacy.
• Backup and Data Recovery: Implement regular data backup procedures to safeguard important school data. Be prepared to recover lost or corrupted data when necessary.
• Security and Virus Protection: Install and update antivirus software to protect the school's computer systems from malware, viruses, and other security threats.
• Computer Labs and Classrooms: Set up and maintain computer labs and classroom technology, including projectors, interactive whiteboards, and other audio-visual equipment.
• Software Updates: Keep software applications and operating systems up to date with the latest patches and updates.
• Training and Workshops: Provide basic technical training to students, teachers, and staff as needed. Conduct workshops or tutorials on using specific software or technology tools.
• Online Learning Platforms: Assist in the setup and maintenance of online learning platforms and educational websites used for remote or blended learning.
• IT Policies and Guidelines: Help develop and enforce IT policies, guidelines, and best practices for computer and internet usage within the school.
• Collaboration: Collaborate with other IT staff, teachers, administrators, and external vendors to ensure smooth technology integration and operations.
• Budgeting and Procurement: Assist in budget planning for IT-related expenses. Research and recommend hardware and software purchases based on the school's needs.
• Documentation: Maintain documentation of system configurations, troubleshooting procedures, and user guides for common tasks.
• Stay Current: Keep up to date with the latest trends in educational technology and IT advancements to suggest improvements and innovative solutions for the school's technology infrastructure.

BCS - Computer Science - University of Peshawar (2012 - 2016)