Khuram Shezad
Dedicated and customer focused professional
Talent
LahoreMember since September 24, 2026
Customer service managementTeam leadership and supervisionMicrosoft office (word, excel)Staff managementClient relationship buildingArabic language proficiency (fluent speaking, reading & writing)Sales and marketingEffective communication skills
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Customer service managementTeam leadership and supervisionMicrosoft office (word, excel)Staff managementClient relationship building
About
Dedicated and customer focused professional with over 26 years of experience in customer service, sales, and business management. Fluent in Arabic, Urdu and English, with strong communication and Arabic language proficiency, customer handling expertise, and problem-solving abilities to deliver excellent customer service and contribute to organizational success
Experience
Manager at Madham Restaurant (2006-01 – Present)
- Managed day-to-day restaurant operations and customer service activities.
- Communicated effectively with Arabic-speaking customers and clients.
- Handled customer complaints and ensured timely resolution.
- Servised staff performance and maintained service quality standards.
- Built strong customer relationships and enhanced customer satisfaction.
- Managed staff scheduling, inventory, and operational reporting.
Manager at Service shoes (2000-01 – 2006-01)
- Manager sales operations and customer interactions.
- Assisted customers in product selection and issue resolution.
- Achieved sales targets through effective customer service strategies.
- Maintained customer records and sales reports.
- Trained and supervised team members.
- Ensured high standards of customer satisfaction and service delivery.
Education
Matriculation in science (1995-01)
Skills
Dedicated and customer focused professional
