Khuzaim Faheem

Results-driven IT support professional with experience in troubleshooting systems, managing hardware and software, and supporting network environments. Skilled in Windows system configuration, user account management, basic networking, system maintenance, and ensuring smooth IT operations.

IT Support Technician at Fixkar Solutions (2025-09 – Present)

• Manages Office 365 tenant. Installed and configured Windows systems and essential software applications.
• Diagnosed and resolved hardware, printer, and network connectivity issues.
• Configured and managed LAN and Wi-Fi networks, including routers.
• Handled user account creation, email setup, and access permissions.
• Monitored system performance and performed regular maintenance
• Installed and updated antivirus software and applied system security patches.

Junior IT Support Person at Prestige Apparels (2024-07 – 2025-09)

• Installed and configured Windows systems and applications
• Troubleshot hardware, printers, and connectivity issues
• Configured routers and Wi-Fi networks
• Managed user accounts and email setups
• Performed updates and antivirus installation

Engineering (Intermediate (12th Grade)) in Engineering – SRE Majeed III College (2024-08)