Kulthum Ramzan

A professional and client-focused individual with a diverse background spanning educational instruction, front-desk hospitality, and retail customer service. Possesses exceptional verbal communication skills with native-level fluency in Arabic and Urdu. Demonstrated ability to manage multi-cultural client interactions effectively across Qatar, Saudi Arabia, and Pakistan.

Currently expanding technical and administrative capabilities through an advanced computer operator diploma to deliver high-level operational support.

Arabic Teacher at Deen Schooling System (2023-01 – 2024-12)

• Delivered comprehensive Arabic language instruction to students, fostering strong linguistic foundations and cultural understanding.
• Maintained effective and professional communication channels with parents and school administration regarding student progress.
• Managed classroom dynamics, lesson execution, and student engagement effectively.

Receptionist at Beauty Salon (2020-01 – 2023-12)

• Managed front-desk operations, ensuring a welcoming environment and premium customer experience for all incoming guests.
• Handled high-volume phone inquiries, coordinated appointment schedules, and managed client bookings efficiently.
• Maintained the reception area and ensured smooth daily operations at the front desk.

Retail Sales Assistant (Women's Cosmetics & Skincare) at Cosmetics & Beauty Store (2018-01 – 2019-12)

• Provided personalized customer service, guiding clients through premium makeup and skincare product selections.
• Leveraged strong Arabic communication skills to build client rapport and achieve individual sales objectives.
• Ensured accurate visual merchandising, product tracking, and upkeep of store inventory presentation.

One-Year Computer Operator Diploma in Computer Operations – TEVTA (2025-01)

FA (HSSC) in Higher Secondary School Certificate – Lahore Board

Matric (SSC) in Secondary School Certificate – Lahore Board