Laiba Arshad

Motivated and adaptable professional with hands-on experience as a school teacher, brand ambassador at Unilever, and customer service assistant & cashier at CSD. Seeking a dynamic position where I can apply my communication, customer service, and organizational skills to contribute effectively to a progressive organization. Committed to delivering excellence through hard work, professionalism, and a strong work ethic.

Cashier & Customer Service Assistant at CSD (Canteen Stores Department) (2023-01 – Present)

Full-time position handling cash transactions and customer service

• Handled daily cash transactions with accuracy, maintaining zero-error billing and excellent cash register management.
• Delivered prompt and courteous customer service, resolving queries and complaints professionally.
• Collaborated with the sales and HR teams to support overall store performance and customer satisfaction.
• Developed strong communication and interpersonal skills through daily interactions with diverse customers.

Brand Ambassador at Unilever Company (2022-07 – 2022-12)

Full-time position for 6 months promoting Unilever products

• Promoted Unilever products at local events and retail locations to increase brand visibility.
• Engaged with customers to explain product benefits and encourage sales.
• Collected feedback from customers to support marketing and product improvement efforts.
• Maintained a positive brand image through friendly and professional customer interaction.

Teacher at Iqra Hadiqa tul Atfal (2022-01 – 2022-07)

Full-time teaching position for 7 months

• Prepared lesson plans, worksheets, and classroom activities to support learning goals.
• Maintained discipline and a positive classroom environment to encourage student participation.
• Helped students with reading, writing, and other foundational skills.
• Communicated regularly with parents about student progress and classroom behavior.
• Assisted with school events, administrative tasks, and classroom organization.

Bachelor Degree in Computer Science – Punjab University (2021)

Intermediate in General Science (ICS) – Govt Degree College (2019)

Matriculation – Heidelberg High School (2017)