Laiba Javed

Versatile Professional with 3+ years of experience in Client Relations, Recovery, and Operations within the Real Estate sector. Expert in managing customer portfolios, resolving payment disputes, and maintaining precise financial logs to drive organizational efficiency.

Recovery Officer at OK Estate and Builders (2025-09 – Present)

• Managing property buyer portfolios and executing professional follow-ups to recover milestone installments.
• Restructuring payment plans for delinquent clients to secure company cash flow and reduce default rates.
• Coordinating directly with the sales and accounts teams to update recovery ledgers and resolve customer queries.

Recovery Officer at Karam Villas & Residency (2024-07 – 2025-08)

• Tracked real estate installments and maintained precise collection logs with high financial accuracy.
• Managed timely communication with project clients and resolved billing or payment-related queries swiftly.
• Issued official recovery notices and reminders to buyers while maintaining professional client relationships.

Sales & Marketing Executive at Al Wadood Developers (2024-01 – 2024-12)

• Promoted premium housing projects via social media channels to generate high-quality business leads.
• Maintained client lead sheets and followed up regularly to maximize successful sales conversions.
• Assisted the core sales team in organizing project site visits and briefing clients on payment plans.

Data Entry Assistant at Remote Job (2023-01 – 2024-12)

• Managed extensive database files and daily tasks accurately using MS Excel and MS Word.
• Formulated regular progress reports and handled daily communication via professional channels.
• Verified client records and fixed data errors to keep the company's system completely clean and updated.

Associate Degree in Arts (ADA) in Arts – BAMM PECHS College

Intermediate (Pre-Medical) in Pre-Medical – Women's College

Matriculation (Science) in Science – Al Sehar Secondary School