M Azam

Dynamic professional with a Bachelor of Business Administration and a strong background in retail management, having served as both Floor Supervisor and Head Cashier, and expertise in digital marketing and e-commerce, supported by relevant certifications. Adept at driving sales, optimizing customer experiences, and implementing effective marketing strategies. Known for strong leadership qualities and the ability to collaborate across teams to achieve organizational goals.

Passionate about leveraging skills to contribute to business success in a fast-paced environment.

Floor Supervisor at Big Tree House Restaurant (2024-01 – Present)

Oversaw daily operations on the floor, ensuring efficient workflow and high standards of customer service. Managed a team of staff, providing training and support while fostering a positive work environment. Conducted quality control inspections, addressed customer inquiries, and collaborated with management to optimize processes.

• Oversaw daily operations on the floor
• Ensured efficient workflow and high standards of customer service
• Managed a team of staff
• Provided training and support
• Fostered a positive work environment
• Conducted quality control inspections
• Addressed customer inquiries
• Collaborated with management to optimize processes

Head Cashier at Retreat Club/Restaurant (2019-01 – 2023-12)

Oversaw daily cash operations, ensuring accurate cash handling and register balancing. Managed and trained a team of cashiers, providing excellent customer service and resolving transactions efficiently. Conducted inventory checks and facilitated smooth operations, contributing to overall sales and customer satisfaction.

• Oversaw daily cash operations
• Ensured accurate cash handling and register balancing
• Managed and trained a team of cashiers
• Provided excellent customer service
• Resolved transactions efficiently
• Conducted inventory checks
• Facilitated smooth operations
• Contributed to overall sales and customer satisfaction

BBA in Finance – Federal Urdu university science Arts and Technology (2019-07 – 2024-07)

Pre Medical in Biology major – Bise Bahawalpur (2016-07 – 2018-07)