M-R-K Status

Customer service and hospitality professional with hands-on experience across restaurant service, front-desk/reception operations, and cashiering. Experienced in welcoming and assisting guests, handling inquiries and requests, coordinating with team members, processing payments accurately, maintaining service standards, and working calmly in fast-paced environments. Professional, attentive to guest needs, and committed to delivering a smooth and positive customer experience.

Cashier at Chilli Chutney Restaurant (2023-01 – Present)

• Welcome customers, understand their needs, and provide courteous and professional service.
• Handle cash, card, and digital payments accurately while maintaining transaction records.
• Respond to customer inquiries, purchase requests, returns, and service concerns professionally.
• Balance daily sales and cash register reports with strong attention to detail.
• Coordinate with service and kitchen teams to support smooth and timely customer service.
• Maintain a clean, organized, and professional service environment during busy shifts.

Receptionist / Front Desk at Chilli Chutney Restaurant

• Welcomed guests and provided professional assistance at the reception/front desk.
• Handled guest inquiries, requests, seating/service coordination, and general information.
• Coordinated with restaurant staff to ensure smooth guest flow and timely service.
• Maintained professional communication, appearance, and a positive guest experience.

Waiter / Guest Service at Chilli Chutney Restaurant

• Greeted guests, presented menus, took orders, and provided attentive table service.
• Communicated guest requests accurately with kitchen and service teams.
• Handled customer concerns politely and worked to ensure satisfaction.
• Maintained service standards and supported smooth operations during peak hours.

Bachelor's Degree in Arts – University of Sargodha (2024-01 – 2025-12)