Madni Farooq

I help healthcare providers manage patient care operations — from referrals and authorizations to closing care gaps and improving workflow efficiency. Over the past few years, I’ve led remote teams, handled complex coordination processes, and helped clinics earn higher incentive revenue through quality performance. I’m experienced with AthenaHealth, HIPAA, and CPT coding, and I take pride in keeping things organized, compliant, and patient-focused.

I have over three years of experience in U.S. healthcare operations, specializing in patient care coordination, referrals, and prior authorizations. I currently lead a remote team at Zeam Health and Wellness, where I oversee end-to-end referral workflows, streamline authorization processes, and train staff on payer protocols and EHR systems like AthenaHealth.

Before that, I worked with Procare Medical Group, where I helped generate over $30,000 in provider incentives by closing care gaps and maintaining top-tier quality ratings with UnitedHealthcare. I’m skilled at improving turnaround times, minimizing denials, and ensuring HIPAA-compliant, patient-centered care. My work consistently focuses on optimizing systems that enhance both efficiency and patient outcomes.

I completed my O Levels under the Cambridge International Examination system and have continued to build my professional skills through certifications in HIPAA Compliance and the AthenaHealth EHR platform. These credentials support my work in maintaining data security, compliance, and efficiency within U.S. healthcare operations.