Maham Ishfaq

MBBS-qualified physician working as a U.S. medical scribe, delivering real-time SOAP documentation and EMR/EHR support for a U.S.-based ophthalmology practice with 100% HIPAA-compliant accuracy. Brings physician-level clinical knowledge — not just transcription — to documentation across visual acuity, IOP, and slitlamp findings, prior authorization, and insurance coordination. Clinical background spans Medicine, Surgery, Pediatrics, and Gynecology, with active PMDC licensure and an in-progress USMLE pathway.

Fluent in English, Urdu, and Mandarin.

Medical Scribe - Sync BPO - Remote, Lahore, Pakistan

(2025-10)

U.S.-Based Ophthalmology Practice (Center for Sight)

• Delivered accurate, real-time SOAP note documentation across 1,000+ patient encounters by capturing visual acuity (VA), intraocular pressure (IOP), and slit-lamp findings directly into the EMR during live physician-patient visits
• Maintained 100% HIPAA-compliant documentation across 1,000+ patient records by enforcing strict data security and confidentiality protocols in every encounter
• Managed end-to-end prior authorization submission, payer follow-up, and insurance communication across 1,000+ patient cases, helping reduce care delays and improve approval turnaround
• Resolved 80–90% of insurance claim denials by coordinating directly with payers and pharmacies, improving reimbursement speed and documentation accuracy
• Improved physician charting efficiency by 100% by providing real-time EMR support during high-volume ophthalmology clinics, freeing physicians to focus fully on patient care

House Officer - Services Hospital, Lahore - Lahore, Pakistan

(2024-07 - 2025-07)

Rotations: Medicine, Surgery, Pediatrics, Gynecology

• Managed 1,000+ OPD and emergency patients over a 12-month tenure by performing triage, history-taking, and clinical documentation across four specialty rotations
• Independently initiated stabilization (IV cannulation, airway management, oxygen therapy) for emergency cases ahead of senior physician review, reducing time-to-treatment
• Strengthened EMR/EHR documentation accuracy by maintaining real-time, structured clinical notes throughout high-volume OPD and emergency rotations across Medicine, Surgery, Pediatrics, and Gynecology
• Performed hands-on clinical procedures including Foley catheterization, suturing and wound management, nebulization and oxygen therapy, ascitic and pleural taps, and minor OT procedures including diabetic foot debridement

MBBS - Bachelor of Medicine, Bachelor of Surgery - Yichun University, China (2018 - 2024)

FSc - Pre-Medical - KIPS College, Pakistan (2016 - 2018)