Mahnoor Ishfaq

Aspiring Flight Attendant with nearly 4 years of hands-on hospitality and customer service experience in food & beverage and guest relations, combined with extensive educational administration background. Proven track record in managing safety protocols and group oversight for 30+ individuals with 100% compliance. Adept at directing seating logistics, providing premium hospitality to 100+ daily patrons, and maintaining composure in high-pressure environments.

Teacher - Girls Government Primary School (GGPS) - Chakwal, Pakistan

(2024-11)

• Enforced daily safety protocols and emergency preparedness, maintaining 100% compliance for groups of 30+ individuals.
• Directed structured group movement and seating coordination across time-sensitive daily schedules, improving operational efficiency by 20%.
• Assisted clients and students during minor medical situations, delivering empathetic first aid awareness and clear communication.
• Maintained a calm, professional demeanor while resolving concerns for 50+ parents and administrators daily.

Part-Time Customer Service Representative - Miss Ash Pizzeria - Chakwal, Pakistan

(2020-01 - 2023-12)

• Delivered 3+ years of high-volume hospitality experience, welcoming diverse patrons, coordinating table seating logistics, and providing food and beverage service to 100+ daily clients.
• Achieved a 95%+ customer satisfaction rating by resolving inquiries and de-escalating service concerns swiftly with empathetic care.
• Upheld strict food safety, cleanliness, and visual grooming standards across public dining areas during peak shifts.

High School Diploma - Grade 12 / Intermediate - Royal College of Sciences (2023-09 - 2023-09)