Maika Butt

Dedicated and detail-oriented E-Commerce Virtual Assistant with 3 years of hands-on experience managing Amazon, eBay, and Walmart marketplaces. Skilled in product research, listing optimization, keyword research, store management, order handling, advertising, and customer support. Experienced in improving product visibility, maintaining smooth daily operations, and supporting overall store growth. Quick to learn, organized, and focused on delivering quality work on time.

Amazon Virtual Assistant

(2023 - 2026)

• Conducted product research using Helium 10 to find profitable products, low-competition niches, and high-demand opportunities.
• Created, updated, and optimized product listings with SEO-friendly titles, bullet points, descriptions, and backend keywords.
• Managed 50+ product listings, focusing on better visibility, accurate information, and improved conversion potential.
• Researched keywords and competitors to identify new opportunities and improve product ranking.
• Managed daily Amazon operations including orders, inventory, customer messages, and account-related tasks.
• Created and managed Amazon PPC campaigns and monitored performance to control advertising costs.
• Helped reduce average ACOS by around 30% through campaign monitoring and optimization.
• Managed Amazon support cases and followed up on account, order, listing, and customer-related issues.
• Assisted with FBA shipment management and inventory coordination.
• Monitored product performance, sales, and account health to support steady store growth.

Store Management - eBay

• Managed and optimized eBay product listings for better visibility and sales performance.
• Handled product uploads, listing updates, variations, and product information.
• Managed order processing, fulfillment, and tracking updates.
• Responded to customer messages and handled customer issues professionally.
• Created and managed discounts, coupons, and promotional campaigns.
• Launched and monitored eBay advertising campaigns to support product visibility.
• Monitored store activities and resolved issues through eBay support when required.
• Kept product information, pricing, inventory, and order details accurate and up to date.

Marketplace Management - Walmart

• Managed and optimized Walmart product listings and store content.
• Handled daily order processing, fulfillment, and tracking updates.
• Managed customer messages and resolved order-related issues.
• Created and maintained promotional offers, discounts, and product updates.
• Managed Walmart support cases and followed up until issues were resolved.
• Monitored store performance and daily marketplace activities.
• Managed Walmart orders fulfilled through Amazon MCF and ensured tracking information was updated correctly.

MATRICULATION - Govt. Girls Secondary School

F.A (I.COM) - M.A Jinnah College