Maja Morio

Hardworking and patient individual with clear phone communication and problem-solving skills. Ready for rotational shifts and committed to meeting AHT, CSAT, and sales targets for Jazz customers at IBEX

Customer Support Executive - Ibex - Karachi | Pakistan

(2026-01 - 2027-06)

• Handle inbound calls for Jazz prepaid/postpaid customers
• Resolve queries about balance, packages, internet, VAS, SIM/MNP issues
• Upsell Jazz bundles & 4G offers
• Log complaints in CRM
• 24/7 rotational shifts, night/weekend included

BS - English - Shaheed Benazir Bhutto University Nawabshah (2021 - 2024)