Majid Chuhan

Accomplished Program Management, Quality Assurance and MEAL Professional with 18+ years of progressive experience in the planning, coordination, implementation, monitoring, and quality oversight of donor-funded development programs across nutrition, social protection, human capital development, health education, livelihoods and community development initiatives. Strong experience in field monitoring, quality assurance, data verification, compliance monitoring, KPI tracking, grievance and feedback mechanisms, community engagement, risk identification, corrective action follow-up, stakeholder coordination, reporting, and capacity building. Proven experience supporting implementation of World Bank-funded and internationally supported programs, working closely with government departments, district authorities, implementing partners, frontline service providers, communities, and multidisciplinary project teams.

Particularly relevant experience includes monitoring maternal, infant and young child nutrition (MIYCN), stunting reduction, community-based behavior change communication, early childhood development, health-facility services, beneficiary verification, referral/linkage coordination, and social protection interventions. Experienced in conducting field visits, reviewing records and reported data, identifying implementation and quality gaps, coordinating corrective actions, monitoring closure of issues, and using data, dashboards, KPIs and reporting systems to support evidence-based decision-making. Strong understanding of community accountability, grievance redress, safeguarding-sensitive engagement, donor compliance, documentation, and operational risk management.

Assistant Director / District Focal Person - Punjab Social Protection Authority, Punjab, Pakistan - Punjab, Pakistan

(2021-08 - 2026-06)

Led district-level planning, coordination, implementation, monitoring and quality oversight of major human capital and social protection interventions in accordance with approved project objectives, implementation arrangements, work plans and operational requirements. Monitored multiple program components, including Mother & Child Health and Nutrition Conditional Cash Transfers (CCT), Early Childhood Education & Care (ECEC), and Economic Inclusion/Livelihood interventions, providing field-level oversight and performance feedback.

• Conducted regular field monitoring and verification visits to assess implementation progress, identify operational and service-delivery gaps, verify reported activities and facilitate timely corrective actions.
• Monitored project activities against KPIs, targets, implementation schedules and approved operational requirements, identifying performance gaps and following up with responsible stakeholders.
• Managed and monitored the Grievance Redress Mechanism (GRM) for CCT-related complaints, reviewing complaints and discrepancies, coordinating with relevant stakeholders and supporting timely resolution and closure.
• Reviewed beneficiary-related information and implementation records to support verification, monitoring, reporting and management decision-making.
• Identified operational, implementation, payment and service-delivery risks and coordinated with relevant stakeholders to support risk mitigation and corrective action planning.
• Strengthened coordination among District Health Authorities, School Education Department, local government institutions, implementing partners, financial institutions and project management teams to address implementation and quality issues.
• Monitored program performance through field monitoring, implementation reviews, KPI analysis and dashboard-based reporting, supporting evidence-based management decisions.
• Coordinated community-level Behavior Change Communication (BCC) activities with relevant project teams and stakeholders to strengthen awareness, engagement and beneficiary participation.
• Prepared and reviewed monthly financial, disbursement, implementation and progress reports for the Project Management Unit (PMU) and district authorities.
• Coordinated with branchless banking partners, including UBL and HBL, to investigate and resolve beneficiary payment and cash-out related operational issues.
• Supported monitoring across geographically dispersed project locations through field visits, stakeholder meetings, review sessions and systematic follow-up of agreed actions.
• Maintained accurate project documentation and beneficiary information required for monitoring, verification, reporting, accountability and management review.
• Facilitated multidisciplinary coordination and follow-up, helping ensure consistent implementation of project interventions at district level.

District Coordinator - Multi-Sectoral Nutrition Center, Planning & Development Board, Punjab, Pakistan - Punjab, Pakistan

(2018-04 - 2021-08)

Led district-level implementation and monitoring of the Government of Punjab's Multi-Sectoral Nutrition Strategy and Chief Minister's Stunting Reduction Programme. Coordinated nutrition interventions across Health, Education, Population Welfare, WASH and Social Protection sectors, ensuring effective collaboration among government departments, partners and field teams.

• Facilitated multisectoral coordination meetings chaired by the Deputy Commissioner, supporting review of nutrition indicators, implementation progress, identified gaps and agreed corrective actions.
• Maintained technical coordination with UNICEF-supported nutrition initiatives, government counterparts and relevant development partners.
• Supervised implementation of Maternal, Infant and Young Child Nutrition (MIYCN) interventions, community dialogue, nutrition awareness and targeted Social and Behaviour Change (SBC) activities.
• Conducted regular supportive supervision and monitoring visits to health facilities to assess implementation, mentor frontline workers, identify service-delivery gaps and support corrective actions.
• Convened and facilitated monthly strategic review meetings of the Malnutrition Addressing Committee under the chairmanship of the Deputy Commissioner, supporting data-driven decision-making and follow-up of agreed actions.
• Monitored SAM and MAM screening processes, including observation of anthropometric measurement practices at health-facility level.
• Reviewed district nutrition data and supported data quality assurance mechanisms to improve accuracy and reliability of reported information.
• Identified operational and implementation bottlenecks and coordinated with relevant government departments, health facilities, communities and development partners to address gaps.
• Supported district-level nutrition monitoring, performance review, documentation and reporting, ensuring that findings were communicated to relevant stakeholders.
• Provided mentoring and technical support to frontline teams to strengthen implementation quality and adherence to program approaches.

Secretary to Company & Human Resource Coordinator - Farmers Development Organization, Multan, Pakistan - Multan, Pakistan

(2016-07 - 2018-04)

Coordinated administrative and operational communication between project teams, departmental staff, and senior management.

• Managed workforce planning, recruitment processes, attendance monitoring, employee records, and monthly payroll-related activities.
• Conducted Training Needs Assessments (TNA) and supported capacity-building initiatives for organizational staff.
• Facilitated coordination and communication for Quarterly Board of Directors meetings, ensuring timely documentation and follow-up.
• Maintained organized staff and administrative records and supported compliance with organizational policies and procedures.
• Coordinated with different departments to ensure timely flow of information and implementation of management decisions.

Legal Aid Center Manager / District Coordinator (Livelihood, Health & Education Unit) - Farmers Development Organization, Multan, Pakistan - Multan, Pakistan

(2012-01 - 2016-06)

Managed and coordinated implementation of development projects covering livelihood, health, education, community development and legal aid interventions. Led project teams and coordinated implementation with staff, communities, partners and organizational leadership.

• Developed and monitored project work plans, implementation schedules, budgets, activity requirements and performance milestones.
• Developed and implemented Monitoring & Evaluation (M&E) frameworks to track outputs, milestones, indicators and progress against approved objectives.
• Conducted field-level monitoring and followed up on implementation progress, identifying gaps and support.

M.Phil - Social Work - The Islamia University of Bahawalpur, Pakistan (2018 - 2020)

Master of Arts - Social Work - The Islamia University of Bahawalpur, Pakistan (2004 - 2006)