Malik Sohail
Sales Officer | Client Relationship Management | Market Research | Team Coordination
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About
Experienced Sales Officer with a strong background in bakery product sales and distribution. Skilled in managing client relationships, increasing retail and wholesale orders, and coordinating logistics for timely delivery. Oversaw a fleet of 15–20 delivery vehicles to ensure smooth operations. Proven ability to meet sales targets, expand market reach, and promote new bakery products. Committed to delivering excellent customer service and supporting business growth
Experience
Sale's executive at Bunny's Bread (2021-06 – 2023-04)
- Develop and maintain strong relationships with retail outlets, distributors, and key clients to drive sales growth
- Monitor daily sales activities, track performance, and ensure sales targets are consistently achieved or exceeded
- Conduct regular market research to analyze customer preferences, competitor activities, and identify new business opportunities
- Handle client inquiries, present product information, and provide effective solutions to resolve customer issues promptly
- Maintain accurate and up-to-date records of sales, orders, customer interactions, and market data for reporting purposes
- Plan and execute promotional activities and product displays to enhance brand visibility and attract new customers
Sale Officer at Merit Bread (2023-05 – 2025-02)
- Develop and maintain relationships with retail outlets, and distributors to increase sales
- Monitor daily sales activities and ensure targets are consistently met or exceeded
- Conduct market research to identify new business opportunities and customer preferences
- Handle client inquiries, provide product information, and resolve customer issues promptly
- Maintain accurate records of sales, orders, and customer interactions
- Oversaw daily operations of 15 to 20 delivery vehicles, ensuring timely and efficient distribution of fresh bread products to multiple retail and clients
Customer Account Manager at OLX Pakistan (2025-03 – 2025-07)
- Managed customer accounts and ensured a high level of client satisfaction through professional communication and support.
- Assisted customers with account-related inquiries, issue resolution, and service guidance in a timely manner.
- Coordinated with internal teams to resolve customer concerns and improve overall service efficiency.
- Monitored account activities and followed up with clients to maintain strong long-term relationships.
- Handled daily customer interactions through calls, emails, and in-person communication professionally.
- Built positive relationships with clients to enhance customer retention and business growth.
- Prepared reports related to customer accounts, payments, and service performance when required.
Demand Generator Manager at Maple Leaf Cement (2025-08 – Present)
- Developed and implemented demand generation strategies to increase product awareness and market reach.
- Built and maintained strong relationships with dealers, distributors, contractors, and retail partners.
- Conducted market visits and analyzed customer demand trends to identify new business opportunities.
- Coordinated promotional campaigns and marketing activities to support sales growth targets.
- Monitored competitor activities and market conditions to improve business performance and strategy planning.
- Collaborated with sales teams to ensure product availability and timely fulfillment of customer requirements.
- Prepared sales and demand forecasting reports to support management decision-making processes.
Education
BS in Computer Science – Punjab College Jaranwalal
Intermediate – Superior Group of College Jaranwala
Matric – Goverment School 282 GB

