Maria Rafique
BS Mass Communication | Customer Support | Communication
Talent
LahoreMember since September 16, 2026
Active ListeningProblem Solving
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Active ListeningProblem Solving
About
Motivated and confident Mass Communication student with experience in call center operations and customer interaction. Skilled in communication, active listening, problem solving, and handling customer queries professionally. Quick to learn, adaptable, and comfortable working in target-driven environments.
Experience
Call Center - O2 Campaign
- Handled customer interactions and campaign-related queries professionally.
- Managed inbound and outbound communication while maintaining clear and courteous communication.
- Worked in a target-oriented environment and followed assigned procedures.
Call Center - Technox
- Provided customer support through effective communication and query handling.
- Maintained professional interaction with customers and followed workplace guidelines.
- Adapted quickly to daily tasks and team requirements.
Education
BS - Mass Communication - Superior University
FA - Psychology - Queen Mary College
Matric - KIPS Academy
Skills
BS Mass CommunicationCustomer SupportCommunication
