Maryam Ehtisham
Customer Relations Officer
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About
A dedicated and customer-focused professional with experience in customer relations and client support. Possesses strong communication, problem-solving, and interpersonal skills developed through working in customer service environments. To obtain a challenging position within a reputable organization where I can utilize my customer service expertise, communication skills, and professional experience to contribute to organizational success while continuing my personal and professional growth.
Experience
Customer Relations Officer - Knowledge Bloom Marketing
(2020 - 2023)
Customer Relations Officer - One World Utility
(2019 - 2020)
- Managed customer inquiries and provided accurate information regarding services.
- Maintained positive relationships with customers through professional communication.
Customer Relations Officer - Horizon Telemarketing
(2018 - 2019)
- Handled outbound customer communications.
- Assisted customers with product and service information.
- Responded to customer concerns in a timely and professional manner.
- Maintained customer databases and updated records accurately.
- Achieved customer service targets while maintaining quality standards.
- Developed strong customer relationships through excellent communication skills.
Education
Intermediate (Higher Secondary Education)
