Mateen Ishfaq

A highly motivated and adaptable professional seeking a position in a growth-oriented organization where I can leverage my communication skills, technical knowledge, and customer service experience. A rapid learner with a strong technical mindset, I am skilled in digital content creation, social media operations, and technical problem-solving. Eager to master new tools, handle diverse roles, and deliver effective results under any assigned responsibility.

Sales Representative at US Health Centre (2024-12 – 2025-03)

• Handled inbound and outbound calls for a US-based health insurance campaign
• Identified customer interest and transferred qualified leads to senior sales agents/supervisors
• Explained basic insurance information and assisted customers before call transfer
• Maintained proper call flow and ensured smooth handover to sales team
• Followed company script and compliance guidelines during customer interactions
• Worked in a target-oriented and fast-paced environment

Intermediate (ICs) – Superior College Pak Arab Lahore (2023 – 2025)

Matriculation (Science) – Imperial Public High School Lahore (2020 – 2022)

Web Development – Self Learning