Mehdi Shah

A motivated and responsible professional with experience as an Assistant skilled in handling administrative and office support tasks efficiently. Proven ability to manage daily operations, assist team members, and maintain smooth workflow within a fast-paced environment. Strong communication, organizational, and multitasking skills with a commitment to delivering quality results and supporting overall company goals.

Riders Operations Executive at Snoonu (2025-11 – 2026-02)

Snoonu is a Qatar based on demand delivery and logistics super app providing food, grocery, retail, and parcel services.

• Managed daily rider operations, ensuring timely and smooth order deliveries.
• Handled a large volume of inbound and outbound calls while coordinating with riders and resolving operational issues efficiently.
• Provided on ground support, supervised onboarding, and monitored performance to maintain service quality and customer satisfaction.
• Collaborated with cross functional teams to improve operational efficiency and achieve company targets.
• Utilized operational tools including Slack and internal systems to manage communication, address rider queries, and track daily performance.

Assistant at Actions to strengthen performance for inclusive and responsive education (ASPIRE) (2024-07 – 2025-06)

Personal Assistant to Senior Program Manager Provided high level administrative and executive support to ensure efficient office operations and effective priority management.

• Managed calendar, meetings, and official correspondence.
• Coordinated travel, logistics, and field activities.
• Supported project coordination while maintaining strict confidentiality.
• Organized and facilitated teacher training activities in Shaheed Benazirabad, Umerkot, Dadu, and Tharparkar.
• Ensured smooth day to day operations and district level program support

Junior clerk at Reform Support unit (SE&LD) (2023-07 – 2025-06)

• Managed filing, record keeping, and data entry tasks.
• Assisted in preparing official documents and reports.
• Handled incoming and outgoing correspondence.
• Supported senior staff with administrative and clerical duties.
• Maintained office organization and ensured smooth daily operations.

BS in English – University of Mirpurkhas (2024 – 2027)

Intermediate – Mir sher muhammad talpur public school mirpurkhas (2022)

Matriculation – Mir sher muhammad talpur public school mirpurkhas (2020)