Credit Limit Enhancement Officer at Faysal Bank Limited (2024-04 – 2025-05)
- Managed customer requests for credit limit enhancement and assessed eligibility criteria.
- Coordinated with relevant departments for verification and approval processes.
- Conducted credit risk analysis in line with bank policies and compliance standards.
- Processed approved enhancement cases with accurate documentation and system updates.
Customer Service Representative at Faysal Bank Limited (2022-03 – 2024-04)
- Maintained high customer satisfaction through effective communication and service quality.
- Verified customer information while ensuring compliance with banking policies and security procedures.
- Provided guidance on banking products, credit cards, digital banking, and transactions.
- Handled customer inquiries, account details, and service-related requests efficiently.
Sales Executive Officer at Habib Bank (2021-09 – 2022-02)
- Guided customers regarding banking products, services, and eligibility criteria.
- Coordinated with internal teams for smooth application processing.
- Built strong customer relationships through professional communication and follow-ups.
- Identified potential clients and generated new business opportunities.
Relationship Officer at Faysal Bank Limited (2019-07 – 2020-10)
- Generated business by identifying and acquiring potential customers.
- Ensured compliance with banking policies, procedures, and regulatory requirements.
- Explained credit card features, benefits, charges, and eligibility criteria to customers.
- Coordinated with internal departments for verification and approval processes.
Sales Executive Officer at Silk Bank (2018-09 – 2019-06)
- Promoted and sold personal loans and ready cash products to customers.
- Assessed customer financial needs and recommended suitable loan solutions.
- Assisted customers with eligibility, documentation, and application procedures.
- Managed application processing and coordinated with departments for approvals.
