Mian Luqman

Results driven and customer focused business professional with a strong background in customer relationship management, retail operations, and sales support. Experienced in working with well-known brands like Cakes & Bakes, handling customer sales responsibilities, and managing business operations in a family owned electronics business. Skilled in communication, client dealing, problem solving, and operational management.

Highly motivated to contribute to corporate organizations by delivering high quality customer experience and achieving performance targets.

Marketing Department - Cakes & Bakes

(2025-01)

• Assisted in marketing activities, promotions, and customer engagement initiatives.
• Supported branch level marketing operations and helped in improving brand visibility.
• Collected customer feedback and contributed to service and product improvement strategies.

Customer Sales Representative - Technologist

(2024-01 - 2024-12)

• Communicated with customers to promote services and achieve daily sales targets.
• Managed customer queries professionally and ensured high customer satisfaction.
• Maintained customer records and followed up to improve customer retention.

Sales & Business Operations - Family Electronics Business

• Managed daily sales operations and handled customer dealing professionally.
• Assisted in inventory handling, pricing, and supplier coordination.
• Built customer trust through product guidance and after sales support.

Bachelor of Business Administration (BBA) - Marketing - University of Central Punjab (2022-01 - 2026-12)

Intermediate in Pre Engineering - Pre Engineering - Government Islamia College Civil Lines (2019-01 - 2021-12)

Matriculation - Biology Science - The Trust School (2018-01 - 2019-12)