Minhaj Ali

Results-driven E-commerce Specialist with 5+ years of experience in Shopify store management, product listings, and operations supervision. Proven ability to optimize listings, streamline processes, and improve performance metrics by 25%. Skilled in data-driven decision-making, marketplace tools, and team coordination. Familiar with Amazon Seller Central, product research tools, and catalog optimization strategies.

E-commerce Operations Executive - Chase Value

(2021-04)

Accountability

• Managed and optimized 200+ product listings, improving conversion rate by 25%
• Supervised dispatch operations, ensuring timely order fulfillment and reducing delays by 25%
• Handled Shopify store operations including product uploads, pricing, and promotional campaigns
• Improved workflow efficiency by 25% through better task management and coordination
• Resolved operational and inventory issues, minimizing errors and improving customer satisfaction
• Coordinated with internal teams to ensure smooth order processing and delivery timelines
• Analysed website performance using Google Analytics and Shopify Analytics, leveraging customer feedback to guide UX, design, and content improvements
• Managed multiple e-commerce projects simultaneously in a fast-paced environment, utilizing ERP systems such as Microsoft Dynamics AX for inventory and financial oversight
• Implemented SEO best practices by optimizing product titles, descriptions, and metadata, supported by rigorous QA checks to boost organic traffic and search rankings
• Streamlined daily e-commerce operations by monitoring inventory levels, managing SKUs, and ensuring smooth and timely order fulfilment
• Conducted continuous competitor and market trend analysis to refine strategies and maintain a strong competitive position
• Coordinated cross-functionally with Studio, Editing, Warehouse, and Marketing teams to ensure seamless content execution and campaign alignment
• Increased product conversion rate by 25% through listing optimization
• Improved dispatch efficiency by 25%
• Managed high workload operations with consistent performance

BSc (Hons) - Political Science - Federal Urdu University of Arts, Science, and Technology (2018)

Intermediate - Commerce - Board of Intermediate Education (2014)