Product Owner at WAMCORP (2025-03 – Present)
- Spearheaded the design revamp for the Gridizen Mobile App, successfully translating business requirements into actionable visual prototypes using Claude & Lovable to enhance user-centric design.
- Conducted comprehensive analysis and recommended enhancements to optimize overall process flow.
- Developed detailed Figma prototypes to visually communicate proposed solutions, facilitating clearer understanding for the technical development team.
- Aligned cross-functional teams on project modifications, ensuring rapid delivery of high-quality solutions.
- Managed end-to-end platform testing to identify and resolve critical bugs, significantly improving overall system functionality and UX.
- Created comprehensive proposal documents derived from the Business Requirements Document (BRD), outlining the complete end-to-end user flow of the application.
Product Owner at Gaditek (2022-11 – 2024-11)
- Led in-depth research and analysis of Savyour's Community feature, resulting in a 20% reduction in product development time and informing strategic decision-making for senior product owners.
- Coordinated with the Engineering team (QA and developers) to streamline the execution phase, reducing turnaround time by 30%.
- Collaborated effectively with cross-functional teams to identify and resolve 80% of product bottlenecks, improving overall product delivery.
- Successfully managed a POD team of 4 developers and 3 QA engineers, fostering clear communication and collaboration to deliver projects on time and within budget.
- Spearheaded development of the wallet "Contact Us" feature, achieving a 95% satisfaction rate among internal stakeholders.
- Collaborated with Product Owners on 15+ roadmap initiatives, increasing engagement rate by 15%.
- Developed a non-technical chatbot to share Gaditek's established frameworks with new business owners, easing their onboarding into product development.
- Increased SFB engagement rate by 30% through streamlined invoice record management, and drove a 20% increase in conversion rate via a Popular Search optimization feature.
- Initiated a structured meeting-minutes framework across 80+ meetings and mentored 5 newly inducted team members, strengthening communication, accountability, and team capability.
Project Coordinator at Cooperative Computing (2022-01 – 2022-10)
- Managed a team of 6 developers and 3 QA engineers, fostering accountability and on-time release delivery.
- Utilized Azure Boards to track and prioritize over 1,500 tasks, improving visibility into team workload and progress.
- Reduced project backlog by 30% through effective prioritization and task management.
- Established a structured stakeholder communication cadence, reducing bottlenecks and improving requirement clarity by 20%.
Project Coordinator at Technology Ally, Inc (2020-11 – 2021-12)
- Managed a team of 3 remote developers and 3 QA engineers, maintaining a 98% task completion rate through consistent follow-up on dependencies and team progress.
- Communicated effectively with clients to define project requirements, scope, and objectives, achieving a 95% client satisfaction rating.
- Monitored project progress and updated timelines to ensure timely delivery.
- Created detailed project documentation and maintained regular communication with project managers to improve transparency and knowledge sharing.