Mirza Shoaib

Sales professional with strong focus on building and maintaining client relationships, driving revenue growth, and managing sales teams. Adept at conducting market research, developing sales strategies, and implementing effective sales processes. Strong communicator with knack for negotiating and closing deals, ensuring customer satisfaction and repeat business.

Sales Manager - The Great Master clothing store - Karachi, Pakistan

(2022-08)

• Collaborated with product development team to align offerings with customer demands and market opportunities.
• Guided sales team through challenging negotiations, securing deals that met both client and company objectives.
• Facilitated regular team meetings to discuss targets, strategies, and address any issues impacting sales performance.
• Acted as the primary point of contact for key accounts, building strong relationships and ensuring customer loyalty.
• Led sales team towards achieving quarterly targets through strategic planning and effective resource allocation.

Sales Agent - Call center - Karachi, Pakistan

(2021-05 - 2021-07)

• Generated new business opportunities by effectively networking and building rapport with potential clients.
• Conducted training sessions for new sales agents, sharing best practices and improving team performance.
• Collaborated with the marketing team to develop promotional materials and campaigns that boosted sales efforts.

Supervisor At Print Area - Print Area Pharma P.LT - Karachi

(2019-10 - 2021-08)

Pc installing

• Assisted in the recruitment and training of new staff members, building a strong, efficient team.
• Maintained high standards of cleanliness and organisation in the workplace.
• Supervised team of 15, delegating tasks and monitoring performance to meet project deadlines.

Manager - Hotel management - Karachi, Pakistan

(2017-01 - 2018-10)

• Coordinated with IT department to upgrade systems, enhancing operational efficiency by 25%.
• Optimised workforce scheduling, balancing team workload to prevent burnout and maintain morale.
• Managed inventory control, reducing waste and ensuring optimal stock levels at all times.
• Led team of 25 employees, fostering a collaborative environment to meet project deadlines efficiently.

PC Technician - Freelancer.com - Karachi, Pakistan

(2007-12 - 2011-05)

• Installed and configured operating systems and application software, ensuring seamless workstation functionality.
• Analysed system logs and identified patterns, enabling proactive troubleshooting and issue resolution.
• Trained new staff on proper handling and maintenance of IT equipment, fostering a knowledgeable and skilled workforce.
• Conducted regular system maintenance checks and updates to prevent potential system failures.
• Provided technical support and guidance to users, improving their understanding and efficient use of technology.
• Customised computer systems according to user specifications, ensuring tailored solutions for individual needs.

Foundation Degree in Technical - mechanical engineering (2007)

Intermediate - Computer science - Apwa.government Karachi (2003)