Misbah Siddiq

Senior QA Engineer, Master of Computer Science (MCS) from Punjab University College of Information Technology (PUCIT), Lahore. 4+ years of experience ensuring quality across web, mobile, desktop, and API platforms for SaaS, CRM, POS, and AI-driven products. Proven expertise in testing 20+ live, multi-tenant UAE SaaS platforms and leading QA for the Government of Ajman's real estate systems, where financial accuracy, data integrity, and regulatory compliance are critical. Skilled in manual and automated testing using Cypress (JavaScript), Postman, JMeter, and GitHub Actions, with experience validating AI-powered workflows built on Claude and ElevenLabs, including voice automation, AI-generated clinical documentation, and medical billing.

Experienced in leading QA initiatives and supporting project management within Agile/Scrum environments, delivering reliable, high-quality releases through end-to-end ownership and a strong focus on quality engineering.

Senior QA Engineer (Manual & Automation) - Iskaan - Lahore, Pakistan

(2023-01)

• SaaS CRM Testing at Scale: Led end-to-end QA across 20+ live, multi-tenant UAE based SaaS CRM platforms. Owning test strategy, execution, and release sign-off to keep production defect-free.
• Government Real-Estate QA: Delivered dedicated QA for AQARI's Owners Association (OA) and Escrow management systems for the Ajman Land Department. Validating financial workflows, ledgers, and compliance-sensitive processes for data integrity and accuracy.
• Test Design & Execution: Designed and executed detailed test cases from user stories, covering functional, regression, and negative scenarios to guarantee reliable releases.
• Automation: Built and maintained automated E2E test suites in JavaScript using Cypress, increasing coverage and reducing manual regression effort.
• API & Performance Testing: Performed rigorous API testing with Postman and conducted load/performance testing with JMeter for system reliability, scalability, and responsiveness.
• QA Leadership: Managed a full project as QA and Assistant Project Manager, coordinating cross-functional teams and overseeing QA for 4+ concurrent projects.
• Design & Process Reviews: Reviewed design documentation for compliance with project scope and plan, catching gaps early in the development cycle.

Software Test Engineer (SQA) - Cityscape Technology Corporation - Lahore, Pakistan

(2021-11 - 2022-12)

• Test Coverage: Authored test cases for new modules and features, driving functional and non-functional testing to ensure robust software quality.
• UI/UX & Release Assurance: Conducted UI/UX testing to optimize usability and visual consistency, and ensured the delivery of stable, working product releases.
• Automation & API: Wrote automated test cases in Cypress and performed API testing with Postman for seamless integration and functionality.
• Regression & Cross-Platform: Implemented regression testing strategies and validated applications across Windows, macOS, Android, iOS, and web platforms.
• Collaboration: Collaborated closely with developers and the project manager to streamline testing processes and organize feature workflows.

Master of Computer Science - Computer Science - Punjab University College of Information Technology (PUCIT)