Misbah Yasmeen

Results-oriented Medical Assistant with a background in Psychology, specializing in a holistic approach to patient care. Highly skilled in managing clinical workflows, maintaining precise medical records, and supporting physicians with technical accuracy. I utilize psychological insights to improve patient cooperation and communication, ensuring a streamlined healthcare experience focused on achieving high-quality clinical outcomes.

Virtual Medical Assistant - ASCEND BPO SERVICES, INC. - Faisalabad, Pakistan

(2025-01 - 2025-09)

• Managed appointment scheduling and patient queries
• Assisted in Remote Patient Monitoring (RPM) activities
• Updated and organized patient health records for accuracy
• HIPAA Compliance – managing sensitive patient information securely
• Coordinated lab orders and processed medication refills
• Recorded and tracked BP readings regularly

Virtual Medical Assistant - CARE SYNC SOLUTIONS (PVT.) LTD. - Lahore, Pakistan

• Managed appointment scheduling and ensured smooth patient flow
• Performed accurate patient registration and record updates
• Provided effective patient counseling regarding care procedures
• Conducted initial patient triage to prioritize cases
• Created and maintained patient charts and medical documentation

Trained Medical Scribe - HEALTHCARE HUSTLERS

• Accurately documents patient encounters in real time, including medical histories, examinations, assessments, and treatment plans
• Maintains electronic health records
• Ensures documentation accuracy
• Supports healthcare providers to improve clinical workflow efficiency

Internship in Applied Psychology - PROHEALTH REHAB AND MEDICAL CENTER - Faisalabad, Pakistan

(2023-01 - 2023-12)

• Child as well as adult psychological assessment
• Diagnosis and treatment
• Management plan

MSC - SPECIALIZATION IN PSYCHOLOGY - University of Sargodha Main Campus (2026-01)

PHARMACY B-CATEGORY - Health and medicine - Quest collage Faisalabad (2026-01)