Mishal Shaheen

Highly Qualified Clinical Psychologist with experience in the industry.

Psychologist at Grace Rehab Center, Lahore (2025-02 – Present)

• Conduct psychological assessments and diagnostic evaluations for new and existing patients.
• Develop personalized treatment and rehabilitation plans based on patient needs.
• Provide individual, group, and family therapy sessions.
• Support patients dealing with addiction, mental health disorders, trauma, and emotional challenges.
• Monitor patient progress and adjust treatment plans accordingly

Chat Support Representative at Prima Systems (2024-06 – Present)

• Provide prompt, accurate, and empathetic responses to patient inquiries via chat.
• Assist patients with appointment scheduling, medical information, and general support.
• Answer questions related to services, procedures, and healthcare guidelines.
• Handle sensitive health information with strict confidentiality and professionalism.

Clinical Psychologist at Clinic Abbotabad, Pakistan (2021-04 – 2025)

Lecturer at Minchanabad College Lahore, Pakistan (2019-03 – 2021-05)

Under general superrision, derelops curricula and creates, implements, and delirers educational programs for student audiences to achiere the goals and objectires of a contract or grant-funded program.

• Advises, tests, and teaches students in a variety of subjects.
• Plans, develops and oversees community outreach programs.
• Promotes programs through community networking and recruiting efforts; recruits and trains tutors and teachers.
• May coordinate and implement recruitment and retention programs, special events, and support services.
• May provide financial aid/scholarship advisement for targeted student populations.

Billing Executive at Physicians Revenue Group (2023-05-30 – 2024-06-15)

• Preparing and issuing invoices to customers/clients.
• Ensuring accuracy of billing amounts and tax calculations.
• Verifying purchase orders, contracts, and service agreements.
• Maintaining updated records of accounts receivable.
• Following up with clients for outstanding payments.

Assistant at Board Horizon Public School, BWN (2015-06 – 2018-12)

Responsible for assisting in the complete educational and social development of pupils under the direction and guidance of the teacher.

• In charge organising classes and responding to the strengths and needs of students during lessons.

MS in Clinical Phyhoclogy – Riphah International University, Lahore (2022)

ADCP – University of Sahiwal (2021)

MSc – Islamia University of Bhawalnagar Campus Bhawalnagar (2019)

BSc – Islamia University of Bhawalnagar (2017)

ICS – Goverment Women College, Bhawalanagar (2015)

Matric – Goverment Girls City School Bhawalnagar (2013)