- Handling of Free hand and Nomination import shipments of Air & Sea (FCL & LCL).
- Set up rates desk and negotiation of rates from origin offices for import shipments.
- Working as Sales and Customer Services Support.
- International Correspondence and verifications of all Import documents of Air and Sea.
- Application of freight forwarding Incoterms e.g., EXW, FOB, FCA, CPT, DPU, and DDP.
- Grip on software like DMP, Pegasus and Quotation Module.
- All Operational and logistical work to maintain records of all shipments and documents.
- Data entry, invoice issuance and job closing for both free hand as well as nomination business.
- Responding to all customer complaints or queries in an efficient manner.
- Negotiating costs with suppliers, couriers and other third parties.
- Keep in touch with Importers until the consignment reaches its destination.
- Handling of DGR shipments.
- Handle Console shipments and verifications of all Import.
- Check Shipment Pre-alert documents before shipment arrival at destination.
- Pre alert documents provide to shipper and Issuance of subsequent Delivery Order.
- Coordinate with local vendors for customs clearance.
Arrangement of transportation from port to importer warehouse