Admin Assistant, Ticketing Officer, Customer Service
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Dedicated and customer-focused professional with strong communication and organizational skills. Experienced in handling customer inquiries, ticketing processes, and administrative tasks efficiently. Able to manage records, resolve issues, and maintain a positive customer experience under pressure. Proficient in basic computer applications and office procedures. Seeking an opportunity to contribute my skills in a dynamic organization while enhancing my professional growth.
Manager - Latitude Resorts - Kumrat Valley
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Skilled in resort operations, guest services, and staff coordination. Ensures high hospitality standards, manages bookings, resolves issues efficiently, and delivers a comfortable, memorable experience for all guests.
Customer Service Specialist - Tech Fusion Marketing - Islamabad
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Customer-focused professional with strong communication and problem-solving skills. Handles inquiries, resolves complaints efficiently, ensures customer satisfaction, maintains positive relationships, and delivers high-quality service in fast-paced environments.
Store Incharge - Western Global Services - Islamabad
(2018-01 - 2021-01)
Experienced Store Incharge skilled in inventory control, stock management, and record keeping. Ensures timely receiving and issuing, maintains accuracy, reduces losses, and keeps store operations organized and efficient.
Bachelors - Urdu Literature - Allama Iqbal Open University (2017-01)
Intermediate - F.Sc Pre-Engineering - Govt. Boys Degree College (2015-01)
