Mubeen Rafi

IT and administrative professional with over three years of experience spanning WordPress development, graphic design, data entry, and academic administration. Hands-on background in website management, IT support, and computer skills training, with a track record of managing institutional workflows and coordinating with regulatory bodies including KMU, PM&DC/PM&MC, and HEC. Known for reliability, attention to detail, and delivering high-quality digital and administrative solutions.

Administration, IT Support & Public Dealing at Community Medical Institute (CMI) (2022-06 – Present)

• Manage daily administrative operations, including documentation, file handling, attendance records, and official correspondence, keeping institutional data organized and audit-ready.
• Coordinate with departments, faculty, and staff to keep tasks, scheduling, and meeting arrangements on track.
• Maintain IT systems and infrastructure: network troubleshooting, software installation, computer lab upkeep, and technical support for staff, students, and faculty across computers, printers, and classroom multimedia equipment.
• Manage the institute's WordPress site (Astra + Elementor), online portals, backups, and system security.
• Serve as primary liaison with KMU, PM&DC/PM&MC, HEC, and other regulatory bodies for institutional documentation, verification, and accreditation filings, including NOCs and student records.
• Handle student registration, exam-related queries, and university affiliation requirements, resolving concerns for students, parents, and visitors at the front desk.
• Handle confidential information with professionalism and accuracy across all administrative and regulatory functions.

Computer Skills Instructor at Community Medical Institute (CMI) (2023-01 – Present)

• Teach MS Office (Word, Excel, PowerPoint) through combined theory and hands-on practical sessions.
• Train students in CV writing, cover letters, and presentation skills, including slide formatting and confident delivery.
• Design practice sheets, assignments, and teaching materials, and provide one-on-one support to students needing extra help.

WordPress Developer at The Nerd Camp (2020-03 – 2022-06)

• Developed and customized responsive, mobile-friendly WordPress websites using Astra, Elementor, and modern plugins, optimizing site structure for speed and usability.
• Built landing pages, blog layouts, homepages, and dynamic content sections; designed graphics and banners for web and social media.
• Managed website backups, updates, security, and database/content maintenance via WordPress dashboards and hosting panels.
• Administered hosting, DNS, and domain configuration through cPanel, collaborating with the team to improve user experience.

Data Entry Specialist at The Nerd Camp (2020-03 – 2022-06)

• Performed fast, accurate data entry for client records and project databases, maintaining 100% accuracy through systematic cross-checking.
• Organized and maintained project files, reports, and documentation, converting raw data into structured formats for analysis and reporting.
• Coordinated with developers and project teams using MS Excel, Google Sheets, and CRM tools to keep dashboards current and meet deadlines.

MBA in Human Resource Management – Brains Institute

BS in Computer Science – University of Agriculture, Peshawar (2019 – 2023)

FSc in Computer Science – Capital Degree College, Peshawar (2017 – 2019)

Matriculation in Science – Pakistan Academic Public High School, Peshawar (2017)