Muhammad Aamir

Experienced customer service professional with over 8 years of experience in retail and aviation sectors. Previously worked at Utility Stores Corporation of Pakistan as a Sales and Warehouse Assistant (2016–2025). Currently serving as Counter Staff at SalamAir since August 2025. Skilled in ticketing, reservations, inventory control, and delivering excellent customer service in fast-paced environments.

Counter Staff - Salam Air Line

(2025-08)

• Manage ticketing, reservations, reissuance, and cancellations according to airline policies.
• Resolve customer complaints professionally and ensure high levels of passenger satisfaction.
• Maintain accuracy in cash handling and daily sales reporting.
• Handle passenger check-in, boarding procedures, and counter operations.

Sales & Ware House Assistant - Utility Stores Corporation of Pakistan

(2016-01 - 2025-12)

• Assisted customers with product selection and ensured excellent customer service.
• Managed stock receiving, inventory control, and warehouse organization.
• Handled cash transactions, billing, and daily sales reconciliation.
• Maintained accurate stock records and ensured timely replenishment.
• Coordinated with suppliers and internal departments for smooth store operations.

Bachelor of Arts - University of Peshawar (2013-01 - 2015-12)

Fsc Pre-Eng - BISEP (2007-01 - 2009-12)