Muhammad Abdullah
Call Centre Agent
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About
Working in a call center improved my communication and problem-solving skills since I handled customer calls daily. I learned to stay calm under pressure, resolve issues quickly, and manage multiple tasks at once. The job also made me comfortable with CRM tools, data entry, and working to targets. Overall, it helped me become more patient, organized, and confident working with people.
Experience
Call Centre Agent - Islamabad, Pakistan
(2025-05-11 - 2025-11-22)
Working in a call center improved my communication and problem-solving skills since I handled customer calls daily. I learned to stay calm under pressure, resolve issues quickly, and manage multiple tasks at once. The job also made me comfortable with CRM tools, data entry, and working to targets. Overall, it helped me become more patient, organized, and confident working with people.
Education
Matriculation (Secondary School Certificate) - Orient International Boys High School Talagang (Chakwal) (2019-04-11) Talagang, Pakistan
Intermediate (Higher Secondary School Certificate) - Leads Grammar Higher Secondary School For Boys Qadir Chowk, Talagang (2021-07-18) Talagang, Pakistan
Bachelors in Computer Science - Information and Communication Technologies: Computer use - Federal Urdu University of Arts, Science and Technology, Islamabad (2022-09-15) Islamabad, Pakistan
