Muhammad Afaq

Dedicated and reliable administrative and retail professional with over 13 years of combined experience in school administration and retail operations. Experienced in office administration, record keeping, documentation, customer service, inventory management, cash handling, sales operations, and daily business management. Strong communication, organizational, and problem-solving skills with the ability to work efficiently in fast-paced environments.

Seeking a suitable administrative, clerical, retail, or office position

Clerk - Dar-e-Aqsam School

(2021-01)

• Maintained student records, admission files, and attendance registers.
• Prepared official letters, reports, certificates, and office documents.
• Managed files, records, and confidential records.
• Performed data entry and maintained accurate documentation.
• Coordinated with teachers, students, and parents on administrative matters.
• Handled front desk operations, visitors, and telephone calls.
• Assisted in fee record management and office administration.
• Managed office stationery and administrative supplies.
• Used MS Word and Excel for record keeping and reporting.
• Ensured smooth day-to-day administrative operations.

Owner / Store Manager - Kamboh Shopping Center

(2011-01 - 2021-01)

• Managed daily retail store and business operations.
• Supervised sales activities and customer service.
• Maintained inventory and stock control.
• Managed purchasing and supplier coordination.
• Handled cash transactions, billing, and daily sales records.
• Prepared sales reports and maintained financial records.
• Monitored product availability and stock replenishment.
• Resolved customer complaints professionally.
• Ensured proper merchandising and store presentation.

Matriculation - Board of Intermediate & Secondary Education Faisalabad