Muhammad Akmal
Ecommerce Expert
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About
E-commerce Business Development Expert with 8+ years of experience driving online sales, performance marketing, and end-to-end e-commerce operations across Shopify, WooCommerce, and Daraz platforms. Skilled in digital marketing, paid advertising, and store customization, with a proven ability to optimize campaigns, enhance customer experience, and streamline business processes for sustainable growth.
Experience
Ecommerce Exacutive
Derma Shine
06/2022 - Present, Tasks
Manage Shopify and Daraz stores, overseeing product management, inventory, and fulfillment.
Lead influencer marketing collaborations to increase brand awareness and sales.
Handle product sourcing and supplier negotiations to optimize costs.
Provide customer service via email and live chat, ensuring high satisfaction.
Execute product listing strategies for improved visibility and conversions.
E-commerce Stores Manager
ARK Technologies Ltd
02/2021 - 06/2022, Tasks
Planned and executed Facebook Ads and Google Shopping campaigns.
Analyzed data to identify trends, optimize ad spend, and increase ROI.
Managed social media accounts and engaged with customers.
Oversaw order fulfillment processes and customer support.
Handled WordPress & Shopify store development and customization.
Dropshipping Stores Manager
EMS Group UK
08/2017 - 01/2021, Tasks
Managed multiple dropshipping stores across Custom websites, Shopify and WooCommerce.
Handled product research, supplier negotiations, and store setup.
Oversaw customer service and order fulfillment, ensuring smooth operations.
Increased store profitability by optimizing product listings and ad campaigns.
Education
Bachelor of Business Administration (BBA Hons.)
Global Institute, Lahore
2016 - 2020
