Muhammad Arbaz

Results-driven Operations & Sales Management Professional with hands-on experience in business operations, international sales, customer relationship management, logistics coordination, data management, and field operations. Experienced in managing operational workflows, developing sales strategies, coordinating with international clients and suppliers, and delivering high-quality customer service within the automotive industry. Strong background in data collection, database management, operational support, and process improvement gained through NGO and private-sector roles.

Recognized for excellent communication, leadership, problem-solving, and organizational skills, with the ability to work effectively in multicultural and fast-paced environments while consistently delivering operational excellence and business growth.

Operations and Sales Manager at Automatism LLC (2024-09 – 2026-07)

Managed end-to-end sales, business operations, and e-commerce activities for a UAE-based automotive company specializing in premium automotive parts, vehicle customization, and performance solutions, serving customers worldwide. Oversaw daily operational workflows while driving international sales across multiple e-commerce platforms, including eBay, Shopify, Etsy, Facebook Marketplace, and Instagram. Managed product listings, inventory, order processing, customer inquiries, and marketplace performance to maximize sales and customer satisfaction.

Coordinated with customers, suppliers, and logistics partners across Europe, North America, the Middle East, Asia, and other international markets to ensure seamless order fulfillment. Managed shipping operations with leading courier providers, including FedEx, UPS, DHL, and other international logistics companies, resolving shipment, customs, delivery, and parcel-related issues efficiently. Developed sales strategies, prepared quotations, negotiated with global clients, provided technical product guidance, monitored operational performance, and collaborated with marketing initiatives to strengthen brand visibility, improve operational efficiency, and drive sustainable business growth.

Data Enumerator at Islamic Relief Pakistan (2025-01 – 2025-02)

Conducted household-level door-to-door surveys for the Poverty Score Card (PSC) assessment across targeted communities in Khyber Pakhtunkhwa (KPK). Collected, verified, and recorded socio-economic data from beneficiary households while ensuring accuracy, confidentiality, and compliance with project guidelines. Engaged effectively with community members to build trust and maximize response rates, even in challenging field environments.

Coordinated with field supervisors to ensure timely completion of data collection targets and maintained high standards of data quality through thorough validation and error checking. Contributed to evidence-based beneficiary identification and informed project planning through reliable and accurate field data.

Data Enumerator at Islamic Relief Pakistan (2024-08 – 2024-08)

I worked as a Data Enumerator for Islamic Relief Pakistan's Pariwar Project, conducting a baseline survey in targeted villages over 8 days. I successfully collected data door-to-door from numerous households, demonstrating strong communication and interpersonal skills while engaging with diverse community members. Working independently in challenging field conditions, I showcased attention to detail, ensuring high-quality data accuracy, and adaptability in navigating rural terrain.

My achievements included collecting data from households/villages, contributing to the project's baseline report, and building rapport with local communities to enhance data collection efficiency.

Data Entry Operator at Islamic Relief Pakistan (2024-05 – 2024-05)

I worked as a Data Entry Operator at Islamic Relief Pakistan for 10 days, where I designed and developed a comprehensive database to store and manage organizational data. I successfully entered and maintained accurate and up-to-date data, ensuring data integrity, consistency, and security. Demonstrating attention to detail and organizational skills, I efficiently managed large datasets and contributed to improving data management processes.

Proficient in Microsoft Excel, I effectively utilized database design and development, data entry and management, and time management skills to deliver high-quality results.

Assistant To Operations Manager at Vital Guarding FM (2023-04 – 2024-03)

Worked in United Kingdom security services providing company during my tenure, I successfully implemented new operational procedures that enhanced efficiency by 20% garnering commendation from senior management. Additionally I received recognition for my exceptional problem-solving skills, instrumental in swiftly and effectively resolving critical security issues.

Bachelors in Computer Science – University of Agriculture Peshawar (2019 – 2024)