Muhammad Areeb Rafi

Experienced Senior Sales Executive with a proven track record in customer support and inbound/outbound sales campaigns. Adept at identifying customer needs, delivering tailored solutions, and closing paid leads. Skilled in chat support, call handling, and maintaining strong client relationships. Demonstrated ability to thrive in fast-paced, target-driven environments while contributing to team success and customer satisfaction.

Senior Sales Executive - MB Group - Canada-based Campaign

(2025-01)

• Handled inbound and outbound sales calls with Canadian clients.
• Successfully closed paid leads through persuasive communication.
• Achieved and exceeded monthly sales targets consistently.
• Built long-term relationships with customers to enhance repeat business.
• Provided product knowledge and resolved client concerns professionally.

Sales & Chat Support Executive - IPLANET BPO - US-based Campaign

(2019-01 - 2021-12)

• Provided chat support for a U.S.-based campaign, ensuring high customer satisfaction.
• Responded to queries quickly and resolved issues efficiently.
• Worked in a fast-paced environment, supporting customer retention and sales efforts.
• Collaborated with team members to improve support quality and processes.

Matric - AL SUFFAH ACADEMY (2019)

Intermediate (Higher Secondary Education) - PRIVATE (2023-01 - 2024-12)

Board of Intermediate Education, Pakistan