Muhammad Arham Khan

Experienced Revenue Cycle Management (RCM) Specialist and Data Analyst with 4+ years of hands-on experience in end-to-end medical and dental billing, claims processing, and revenue optimization. Proficient across multiple Practice Management Systems (PMS/EHR) including Tebra, RXNT, Therabill, TheraOffice, OptimAntra, and Dentrix Ascend. Specialized experience managing revenue cycles for Mental Health, Physical Therapy, and Dental medical specialties.

Currently pursuing a Bachelor's in Digital Marketing to integrate technology, data insights, and healthcare billing management.

Revenue Cycle Management (RCM) Specialist - Tech Matter Pvt. Ltd. - Karachi, Pakistan

(2024-02)

• Manage complete Revenue Cycle Management (RCM) operations, insurance claims processing, patient billing, and accounts reconciliation across diverse healthcare specialties.
• Hands-on operation of major Practice Management Systems (PMS) including Tebra, RXNT, Therabill, TheraOffice, OptimAntra, and Dentrix Ascend.
• Handle specialized billing workflows for Mental Health, Physical Therapy, and Dental practices, ensuring compliant coding and accurate reimbursement.
• Audit claim submissions to eliminate billing errors, minimize claim denials, and accelerate revenue turnaround times.

Data Analyst - IBEX - Karachi, Pakistan

(2023-10 - 2024-02)

• Evaluated operational datasets to identify key metrics, performance trends, and opportunities for workflow enhancement.
• Generated weekly and monthly analytical reports for management to assist in strategic operational planning.
• Ensured high data integrity through systematic verification and data cleaning protocols.

Senior Data Specialist - AUA Solutions - Karachi, Pakistan

(2023-01 - 2023-10)

• Led targeted B2B data mining and lead validation projects for international client accounts.
• Supervised database quality control measures, delivering verified lead datasets with strict adherence to deadlines.

Retail Sales Executive - M&P Courier Logistics - Karachi, Pakistan

(2022-03 - 2022-12)

• Managed retail counter operations, parcel logistics tracking, and daily financial reconciliation.
• Delivered premium customer assistance, resolving queries efficiently to maintain high retention rates.

Customer Support Executive - IBEX - Karachi, Pakistan

(2021-10 - 2022-03)

• Managed client inquiries, resolving issue tickets promptly while upholding high customer satisfaction standards.

Data Entry Specialist (Contract Base) - DHO (Govt. of Sindh) - Karachi, Pakistan

(2021-04 - 2021-10)

• Processed and audited public health records into official government databases with speed and precision.

Telesales Representative - Sybrid Pvt. Ltd. - Karachi, Pakistan

(2020-02 - 2021-04)

• Handled outbound sales campaigns, engaging prospects and converting leads through strong negotiation tactics.

Bachelor's - Digital Marketing - Iqra University

Diploma of Associate Engineering - CIT - Sindh Board of Technical Education (S.B.T.E)

Intermediate - Pre-Engineering - Board of Intermediate Education

Matriculation - Science - Board of Secondary Education